1. The following data is recorded during the use of the service:

Technical connection parameters (IP addresses, browser versions, timestamps);

• Message identifiers and their subject headings;
• Contact details (sender and recipient addresses);
• Geolocation data determined by the access point.

2. Registration in the system requires the mandatory indication of a valid email address, which is used for:

• Sending a confirmation code;
• Restoring access to an account if credentials are lost.

3. All incoming correspondence undergoes automated checking using filtering algorithms aimed at detecting:

• Unsolicited mailings (spam);
• Malware;
• Signs of illegal use of the service.

4. When conducting transactions using bank cards, encrypted details are saved, which are necessary for authentication and completion of payment transactions.

The collected data is used exclusively within the following procedural framework:

• Ensuring the operability of systems;
• Fulfilment of legal obligations;
• User support;
• Processing of financial transactions.

Yes, only authentication cookies are used to ensure the basic functionality of the service. Unlike tracking technologies, these files:

• Are not intended to collect personal data or analyze user behavior;
• Are automatically deactivated at the end of the session;
• Do not store identifiers for long-term activity monitoring.

We fundamentally exclude commercial use or unauthorized distribution of your personal data. Their transfer to third parties is strictly prohibited, except in cases regulated by law (fulfillment of court orders or requirements of authorized state bodies).

Our platform does not use:

• Trackers or web analytics tools (including Google Analytics);
• Mechanisms for collecting data for commercial distribution or transfer to third parties.

Messages and documents deleted by users are subject to temporary archiving for 45 days. This regulation pursues the following goals:

• Data recovery: Ability to return information in case of accidental deletion or technical failures;
• Risk minimization: Protection of users from irretrievable loss of critical materials.

Removal procedure:
Upon expiration of the established period:
1. All backup copies are automatically removed from backup storage;
2. Complete destruction of data is performed using cryptographic erasure methods;
3. Information is excluded from logs and system logs.

Guarantees:
No archived materials are used for analysis, transfer to third parties or for any purpose other than recovery;
The storage period is strictly regulated and cannot be extended.

When initiating the account closure procedure, the following conditions come into effect:

1. Legal requirements:
User data is retained for 365 days from the date of account deactivation.

2. Permanent deletion:
After the specified period:

• Complete deletion of data (messages, documents, metadata) is performed 30 days after the end of the legal storage period;
• The information is erased from all systems, including backup copies, without the possibility of recovery.

Key differences from standard practices:

• Unlike a number of cloud platforms, where data can be stored in "hidden" archives, our system guarantees the physical destruction of information carriers;
• No pseudo-anonymization - data is deleted, not masked.

Reasons for temporary storage:

• Access restoration: 23% of users request reactivation of an account within 8 months after closure;
• Legal protection: Providing an evidentiary basis for resolving potential disputes.

Guarantees:

• During the 365-day period, the data is not used for analytics, marketing or transfer to third parties;
• Automation of the process eliminates the human factor and the risks of erroneous storage of information.

By using our site, you agree to this Privacy Policy and our Terms of Use.

If we decide to change our Privacy Policy, we will notify you of the changes.

Last updated: December 10, 2024